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Our Services

Individual Solutions

it kompetenz offers comprehensive solutions for cash handlers. All processes connected with cash handling are completely imaged and documented with our cash center software and our order management system. Our standard software is individually configurable and allows customisation.

Optimising Your Processes

How can you optimize your processes for cash handling and what are the demands you have to meet? We take time for you and together we will find the right software from our product range. According to the needs of your business you can select between individual modules or opt for the total package.

Regular Upgrades

The values logistics market is constantly changing, especially with regard to the legal environment and increasing security requirements. We keep step with the current demands on cash handlers and provide our clients with regular and timely appropriate upgrades.

Training and Technical Support

We support you in the implementation of our systems and provide extensive staff training to different areas of our Pecunia/Centurio product family.

Need help with the operation of our software or have a technical question? Our service team will be happy to advise and assist you as required both remotely and locally.

Repairs

In case of a defect of a scanner or mobile printer, please contact us. To be able to check and renew your
scanner or printer as soon as possible, we would like to ask you to fill in our form for repairs and send it
to us along with your devices.

Remote Maintenance

In order to assist you remotely and to offer technical support, which is like a local support, we use TeamViewer. To download the latest version of TeamViewer, please follow the link below.

Download TeamViewer

it kompetenz GmbH

Willhoop 3
22453 Hamburg
Tel: +49 (40) 23 88 50 0
Fax: +49 (40) 23 88 50 33

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